Accessibility statement

This statement was prepared on October 16, 2026 for the website https://www.labonnebrosse.com/en-us/.

It is valid from the date of publication and must be updated after 3 years, following major changes to the website, or 18 months after a new version of the accessibility standard is released.

La Bonne Brosse’s commitment

La Bonne Brosse is committed to making its websites, mobile applications, intranet, extranet and software packages accessible in accordance with Article 47 of French Law No. 2005-102 of February 11, 2005.

La Bonne Brosse values inclusion and diversity and works to ensure that its website, https://www.labonnebrosse.com/en-us/, is accessible to everyone, including people with disabilities.

As part of this digital accessibility initiative, La Bonne Brosse works with Accessiway.

La Bonne Brosse is firmly committed to a web that is accessible to everyone. Through a responsible, long-term approach, the brand aims to fully meet regulatory requirements, particularly RGAA 4.1.2 and European standard EN 301549.

To this end, La Bonne Brosse is implementing the following strategy and actions:

Multi-year accessibility plan 2025–2027 [Link to your multi-year accessibility plan page]

Compliance status

The website https://www.labonnebrosse.com/en-us/ has an accessibility compliance rate of 52.05% and is therefore partially compliant with the French General Accessibility Improvement Framework (RGAA 4.1.2).

Test results

The compliance audit carried out on October 16, 2026 by Accessiway shows that 52.05% of the criteria in RGAA version 4.1.2 are met.

Detailed results:

  • Number of compliant criteria: 38
  • Number of non-compliant criteria: 35
  • Number of non-applicable criteria: 33

Non-accessible content

The content listed below is not accessible for the following reasons.

Non-compliance

  • 1.1 – Text alternatives: Some non-text content does not have an equivalent text alternative.
  • 1.2 – Decorative images: Some decorative images are not ignored by assistive technologies.
  • 1.3 – Relevance of text alternatives: Some text alternatives for informative images are not appropriate.
  • 1.8 – Images of text: Some images containing text have not been replaced with styled text where possible.
  • 3.1 – Information conveyed through color: On some pages, information is conveyed through color alone.
  • 3.2 – Text contrast: The contrast between text and background is insufficient on some pages.
  • 3.3 – Contrast of interface components: The colors of some interface components or informative graphics do not provide sufficient contrast.
  • 4.1 – Alternatives for time-based media: Some prerecorded media does not have a transcript or audio description where required.
  • 5.4 – Association of table titles: Some data tables do not have a properly associated title.
  • 5.6 – Identification of table headers: Some column or row headers are not properly identified in the code.
  • 5.8 – Exclusion of data table elements from layout tables: Some layout tables use elements reserved for data tables.
  • 6.1 – Clear link text: Some links do not clearly explain their destination or purpose.
  • 6.2 – Presence of link text: Some links have no text label.
  • 7.1 – Script compatibility with assistive technologies: Some scripts are not compatible with assistive technologies where required.
  • 7.3 – Script controls: Some scripts cannot be controlled using a keyboard or pointing device.
  • 7.4 – Notification of changes of context: Some scripts change the context without informing the user or allowing the user to control the change.
  • 7.5 – Announcement of status messages: Some status messages are not properly announced by assistive technologies.
  • 8.7 – Identification of language changes: Some changes of language are not indicated in the code.
  • 8.9 – Semantic use of tags: Some HTML elements are used solely for presentation.
  • 9.1 – Heading hierarchy: On some pages, information is not structured using appropriate headings.
  • 9.2 – Structural consistency: The structure of some pages is not consistent.
  • 9.3 – List structure: Some lists on the pages are not properly structured.
  • 10.1 – Use of style sheets: Some pages do not use style sheets for presentation.
  • 10.4 – Text resizing (200%): On some pages, text is no longer readable when enlarged to 200% or more.
  • 10.7 – Focus visibility: The focus indicator is not visible on some elements that receive focus.
  • 10.8 – Hiding hidden content: Some hidden content is not properly ignored by assistive technologies.
  • 10.11 – Adaptation to screen size (Reflow): Some content requires excessive vertical or horizontal scrolling.
  • 10.12 – Text spacing: Users cannot change text spacing without losing content or functionality.
  • 11.1 – Field labels: Some form fields do not have a label.
  • 11.5 – Grouping of fields: Related fields are not grouped together where required.
  • 11.11 – Error correction suggestions: Some input validation checks do not provide correction suggestions where required.
  • 12.8 – Tab order: The tab order is not logical on some pages.
  • 12.11 – Keyboard access to additional content: Some content displayed on hover, focus or activation cannot be accessed using a keyboard.
  • 13.8 – Control of moving content: Some moving or blinking content cannot be controlled by the user.
  • 13.10 – Simple gestures: Some features requiring complex gestures cannot be operated using a simple gesture.

Exemptions due to disproportionate burden

No content to report.

Content outside the scope of accessibility requirements

No content to report.

Preparation of this accessibility statement

This statement was prepared on October 16, 2026.

Technologies used to build the website

  • HTML5
  • CSS
  • Javascript

Test environment

Operating systems

Using the latest available versions:

  • Apple Mac OS
  • Microsoft Windows
  • Apple iOS
  • Google Android

Browsers and software

Using the latest versions available on the different operating systems:

  • Google Chrome
  • Windows Edge
  • Safari
  • Brave
  • Adobe Acrobat Reader / Preview on Mac (for PDFs only)

Accessibility assessment tools

  • Mouse emulation tools, magnifiers and on-screen keyboards available on the different operating systems.
  • VoiceOver (Apple systems only)
  • TalkBack (Android only)
  • NVDA 2025 and Freedom Scientific JAWS 2022 (PC systems only)
  • Tanaguru webext RGAA4
  • Assistant RGAA
  • Visual assessment tools available on the different operating systems (colors, contrast, captions, etc.)

Website pages included in the compliance assessment

Feedback and contact

If you are unable to access any content or service, you can contact the person responsible for accessibility at La Bonne Brosse via the contact page to be directed to an accessible alternative or to receive the content in another format.

Appeal procedures

If you encounter an accessibility issue that prevents you from accessing content or a feature on the website, and you do not receive a response after reporting it to La Bonne Brosse, you are entitled to submit a complaint or request assistance from the French Defender of Rights (Défenseur des droits).

Several options are available:

Send a message to the Defender of Rights (new window)
Contact the Defender of Rights representative in your region (new window)
Send a letter (free of charge, no stamp required):
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07
France